FAQs
Welcome to our shop VELVET PALMS
Here are some FAQS that can help make your shopping experience seamless!
How do I shop?
Easiest way to start shopping: DOWNLOAD our FREE app from your app store.
Apple Phones https://apps.apple.com/us/app/id1509743167
Android Phones https://play.google.com/store/apps/details?id=com.shopvelvetpalms
We also sell through live streaming, Fit Videos and Wall drops via our Facebook page https://www.facebook.com/velvetpalmsboutique/
You can also SHOP ONLINE 24/7 at www.shopvelvetpalms.com
Return policy https://thevelvetpalmsboutique.commentsold.com/pages/returns
Sizing Chart https://thevelvetpalmsboutique.commentsold.com/pages/sizing
Customer service email is velvetpalmsboutique@gmail.com (please include order # and name)
Shipping is $8.00 per order and is FREE after $125. (For multiple orders per day select Multi Order Shipping at Checkout after you have payed the Standard shipping once).
Our current ship time is 2-4 BUSINESS days from date your order is placed. However many times we are able to ship out within 24hrs!
We are located in Carson City, NV
You will get tracking emailed to the address you registered with once your item is sent. (Make sure to check your spam folder)
Thank you SO MUCH for your patience and for shopping with us!
Here are some FAQS that can help make your shopping experience seamless!
How do I shop?
Easiest way to start shopping: DOWNLOAD our FREE app from your app store.
Apple Phones https://apps.apple.com/us/app/id1509743167
Android Phones https://play.google.com/store/apps/details?id=com.shopvelvetpalms
We also sell through live streaming, Fit Videos and Wall drops via our Facebook page https://www.facebook.com/velvetpalmsboutique/
You can also SHOP ONLINE 24/7 at www.shopvelvetpalms.com
Return policy https://thevelvetpalmsboutique.commentsold.com/pages/returns
Sizing Chart https://thevelvetpalmsboutique.commentsold.com/pages/sizing
Customer service email is velvetpalmsboutique@gmail.com (please include order # and name)
Shipping is $8.00 per order and is FREE after $125. (For multiple orders per day select Multi Order Shipping at Checkout after you have payed the Standard shipping once).
Our current ship time is 2-4 BUSINESS days from date your order is placed. However many times we are able to ship out within 24hrs!
We are located in Carson City, NV
You will get tracking emailed to the address you registered with once your item is sent. (Make sure to check your spam folder)
Thank you SO MUCH for your patience and for shopping with us!